Communication also takes place between public administrators and members of special interest groups. Privacy Policy 8. Whether your goal is to engage in political debate, make a career as a motivational speaker or gain confidence in front of an audience, public speaking can help you meet your goal. Copyright 2020 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. A free flow of communication, through facilitating transmission of understanding paves the way for the development of good human relations in the organisation. A superior communicates the job assignment, necessary instructions etc. The essence of controlling is the remedial action initiated by management to correct deviations in actual performance, as against the planned standards. Communication is an aid to the process of decision-making in general; and planning, in particular. Content Guidelines 2. of employees. Enforcement of discipline, in the organisation, requires communication of the rules of organisation to all members of the organisation. Such mutual understanding among people interest, is largely an outcome of free communication allowed to exist among them; through which they can reconcile their differences and agree on a common approach to work performance. They work in jobs in which they will face multiple demands from their agency stakeholders. Public administrators must develop effective means of sharing information with each other and with stakeholders, especially the public. Effective communication either leads to the success or failure of their public agencies. Copyright 10. Communication is a process, by which human behaviour is modified and shaped for organizational purposes; and good results are expected of the members of the organisation. Communication also matters when you consider the role of a public administrator in the context of a larger group of public servants. This article throws light upon the ten key benefits of communication. She holds a Bachelor of Arts in history and a Master of Public Administration from a Florida public university. Before focusing on why communication is important in public agencies, consider how communication impacts the job of a single public manager. Her favorite audiences to write for are small-business owners and job searchers. Open government, or the sharing of non-classified information, will increase government transparency and encourage public trust. Before publishing your articles on this site, please read the following pages: 1. Any type of decision-making (including planning decisions) requires, among other things, basic information about the enterprise resources and limitations, and the external environmental factors, which must be supplied i.e. Communication as an Aid to Controlling and Others. communicated to the management by suitable agencies. Such remedial action is possible, only when the actual performance of people and the deviations from standards are communicated to management, for controlling purposes. Communication promotes good human relations, in the organizational life. The importance of communication also falls to the "how" of public administrators, or how they get the message out … A leader communicates the objectives, policies, rules and procedures of the enterprise to followers and also communicates the necessary work-orders, instructions and guidance to them, for the proper execution of the intended jobs, to be performed by the group. Some of the key benefits are: 1. Delegation of authority is entirely based on the process of communication. In particular, communication helps to resolve mutual differences; helps in redressal of grievances and becomes the basis for: Good public relations comprise relations of the enterprise with outside agencies, particularly consumers and the public at large. This article throws light upon the ten key benefits of communication. It is only when necessary communications are made to subordinates and operators; about their jobs that action on their part is possible. The better is the communication system existing between the leader and his followers; the better are likely to be the results, produced by the group, during the process of exercising leadership. Public speaking is a great way of building personal development on many levels, since improving communication skills is helpful in almost every area of life. In both absolute and relative terms, the cost of public relations is very low, especially when the … In the best models, e-government provides an opportunity for dialogue between public administrators and citizens. Disclaimer 9. A person in a leadership role works with many different stakeholders, including other employees in the same agency, members of other agencies, legislators, public voters and agency program beneficiaries. A public administrator must free herself from the unnecessary influence of special interests, and therefore strong assertive communication skills are essential to the job. Open government, or the sharing of non-classified information, will increase government transparency and encourage public trust. Hence, communication is a good and great aid to achieving co-ordination of individual efforts. Plagiarism Prevention 4. Communication as an Aid to Co-Ordination 5. However, public administrators must use effective means of communication in order to succeed in practicing open and honest government. Cost-effectiveness - PR can be an economical way to reach a large audience in comparison to paid … Many business enterprises, now-a-days, maintain a separate ‘public relations department’; which basically entertains problems, complaints of the public and assures them of their solution. E-Government. In fact, much of the accuracy of planning would every much depend on the accuracy of information communicated to the management, in this regard. Communication as an Aid to Planning 3. Communication is very basic to the process of exercising interpersonal influence, through leadership. Any agency can use an agency website to provide notices about upcoming meetings, policy initiatives, rules, procedures and other details that affect the public. The field of public administration, including government and nonprofit agencies, attracts people with a commitment to public service. Report a Violation, Importance of Communication in Management: 13 Importance’s, 2 Main Types of Communication Networks | Business Communication. Cost. Information exchanges with each of these types of stakeholders affects the outcomes achieved by the agency. Prohibited Content 3. E-government is especially helpful in delivering information to constituents as consumers. Communication as an Aid to Planning 3. As a matter of fact, communication pervades all walks of organizational life. It is needed for purposes of motivating subordinates. Audra Bianca has been writing professionally since 2007, with her work covering a variety of subjects and appearing on various websites. UPAN; Communication and Electronic Public Administration; David Spaceket, et al. Communication as an Aid to Leadership 4. People, in general, resist to changes when changes are either not properly communicated to them or the purpose behind introducing such changes is not explained to them. to the subordinate; and the latter, in turn, communicates his problems, difficulties and progress of work to the former. Through communication, the management can convince people of the desirability of introducing organizational changes; overcome resistance to them and prepare a base for their implementation. Co-ordination is greatly facilitated when persons doing similar work or related aspects of work, are in perfect mutual understanding with one another – as to the manner and approach to work-performance. What process the public relations department follows in building good public relations, is largely a process of entering into communication with the public- communicating to the public and being communicated by it. TOS 7. Communication as an Aid to Co-Ordination 5. followers would communicate their problems, needs and performance to the leader. Content Filtrations 6. Image Guidelines 5. Apparently communication is transfer of messages; while intrinsically it is transmission of understanding among the sender and the recipients of messages. Communication is the basis of organizational functioning. The members of the group i.e. In fact, communication is the petrol which drives the vehicle of the organisation.

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